User's Guide
About membership registration
Accounts are issued to retail stores that have concluded a transaction agreement with Real Japan Project Co., Ltd.
-If you are interested in starting a new transaction, please see the page below.
-For existing customers, please use the page below for inquiries regarding login.
About login password
For security reasons, you must set your own password when logging in.
We apologize for the inconvenience, but please log in after setting your password from the page below.
Resetting a password
For inquiries regarding the email address and phone number required for login, please use the page below.
about the order
price
The price is the base price. This ordering site is
Product selection
Select the color, pattern, and size of the product you want and click the [Add to Cart] button. You can change the order quantity in your cart. Order quantity can be changed by lot.
【please note】
Items may be back-ordered after your order is confirmed. In that case, we will contact you separately.
Confirm order
Please view the shopping cart screen by clicking the [Cart] button at the top of the screen.
Please check the product details displayed on the screen, adjust the quantity, and proceed to the order process.
repeat order
Repeat orders can be easily made by selecting "Purchase History" from the member menu at the top right of the screen.
favorite
Click the ♡ displayed on the search results and details screen to add it to your favorites.
You can check the list by clicking "Favorites" in the member menu at the top right of the screen.
About shipping
An email notifying you of the shipping details will be automatically sent on the desired shipping date.
Delivery addresses are managed separately from this site.
postage
Shipping charges will be added to the total amount when your order is confirmed. Please be careful when confirming your orders separately.
About returns
Only defective products can be returned within 7 days of delivery.
We appreciate your cooperation in inspecting the product immediately after receiving it.
If 7 days have passed, we will not be able to accept returns.
However, exceptions will be made for defects that cannot be detected through inspection.